General Shipping Information
OCR ships from Seattle Washington with FedEx.
We offer FedEx One Rate service in place of the Post Office’s Flat Rate Mail. Depending on location and box size, the One Rate service is either less expensive or faster, or both.
We can accommodate USPS shipping upon request. Please note that Flat Rate Mail (USPS) requests will not be subject to our 48 hour shipping guarantee and may not receive priority treatment in the warehouse depending on the day’s volume of shipments. Should you desire Flat Rate Mail (USPS), please give us details in the comments section of your order.
As most of our products are sold by weight, we are unable to apply exact shipping costs until your order is fully packed and ready to ship.
We will email your invoice which will show your shipping charges and tracking information.
Should you wish to be notified about shipping charges prior to finalizing your order, please place a comment on your order including contact information where you may be reached the same day.
FEDEX (DOMESTIC)
Shipping from Seattle / Packages Insured by OCR/FedEx
FedEx Home Delivery | One to Five Business days TUES - SAT**, Residential Addresses Only, AK/HI 3-7 Days* |
FedEx Ground | One to Five Business Days by End of Day - Continental US; AK/HI 6-7 business days* |
FedEx 3 Day | Three Business Days by End of Day* |
FedEx 2 Day | Two Business Days by End of Day* |
FedEx Std Overnight | Next Business Day by End of Day* |
FedEx Priority Overnight | Next Business Day between 8 and 10 AM* |
*Shipping Days do not Include Date of Shipment
**Saturday Delivery may not be available for certain areas
FEDEX ONE RATE (Alternative to USPS Flat Rate) (DOMESTIC)
Shipping from Seattle / Packages Insured by OCR/FedEx
Local 1 Day, Regional 2 Days, National 3 days
One Rate | 1-3 Days* (excluding Weekends) Rod and Cane must be broken to fit |
FedEx One Rate | |||
| Local | Regional | National |
Small | 8.65 | 9.90 | 10.95 |
Medium | 11.20 | 13.50 | 13.75 |
Large | 17.30 | 18.80 | 19.05 |
*Shipping Days do not Include Date of Shipment
Will Call
Please indicate the expected date and time of pick up in the comments section on the confirmation page.
Will Call | Please indicate the expected date and time of pick up in the comments section on the confirmation page. |
INTERNATIONAL CUSTOMERS
$15 per Box Customs Documentation Fee
FedEx International Economy | 3-5 Business Days - includes Brokerage Fees |
FedEx International Priority | 3-5 Business Days - includes Brokerage Fees |
FedEx International Ground | 3-5 Business Days - Does NOT include Brokerage, Duties or Taxes. |
Priority Mail by USPS | Time Varies. Does NOT include Duties or Taxes |
Shipping via the Postal Service (Domestic)
Unlike FedEx, The US Postal Service site is not integrated into our ordering system. As such, these packages require special handling and they may be delayed beyond the 48 hour shipping window. If timing is an important issue, please place a comment on your order with your timing requirements and we will do our best to meet your request.
Using the Postal Service may be slightly less expensive and faster than FedEx Ground (depending on your location). However, the USPS tracking and response to claims is problematic. Therefore Postal Service packages are not insured and will not be replaced by OCR if lost or stolen.
International Shipping
Customers are responsible for paying all duties and taxes to the shipper. They are not part of your order total.
We are happy to accommodate requests for shipping via the US Postal Service using International Flat Rate or Priority Mail, however please be aware that due to special processing issues, a Customs Documentation fee will be assessed of $15 per package.
Postal Service packages are not insured and will not be replaced by OCR if lost or stolen.