Olympic Color Rods Shipping Policies

General Shipping Information

OCR is shipping from Seattle Washington.

Olympic Color Rods is pleased to announce that we will be changing shipping partners to Federal Express.
We have determined that the array of services and pricing from FedEx are a better fit for us and our customers.
We will be offering the FedEx One Rate service in place of the Post Office’s Flat Rate Mail. Depending on location and box size, the One Rate service is either less expensive or faster, or both.
We will still have access to the UPS and USPS systems for those who desire that we ship on their UPS account, or really prefer Flat Rate Mail. Please note that Flat Rate Mail requests will not be subject to our 48 hour shipping guarantee and may not receive priority treatment in the warehouse depending on the day’s volume of shipments. Should you desire either of these methods, please give us details in the comments section of your order.

As most of our products are sold by weight, we are unable to calculate shipping costs until your order is fully packed and ready to ship.

We will email your invoice which will show your shipping charges and tracking information.

Should you wish to be notified about shipping charges prior to finalizing your order, please place a comment on your order including contact information where you may be reached the same day.

FEDEX (DOMESTIC)

Shipping from Seattle / Packages Insured by OCR/FedEx

One to Five Business days TUES - SAT**, Residential Addresses Only, AK/HI 3-7 Days*

One to Five Business Days by End of Day - Continental US; AK/HI 6-7 business days*

Three Business Days by End of Day*

Two Business Days by End of Day*

Next Business Day by End of Day*

Next Business Day between 8 and 10 AM*

*Shipping Days do not Include Date of Shipment
**Saturday Delivery may not be available for certain areas

FEDEX ONE RATE (Alternative to USPS Flat Rate)(DOMESTIC)

Shipping from Seattle / Packages Insured by OCR/FedEx
Local 1 Day, Regional 2 Days, National 3 days

1-3 Days* (excluding Weekends) Rod and Cane must be broken to fit

FedEx One Rate
Local Regional National
Small 8.65 9.90 10.95
Medium 11.20 13.50 13.75
Large 17.30 18.80 19.05
*Shipping Days do not Include Date of Shipment

Will Call

Please indicate the expected date and time of pick up in the comments section on the confirmation page.

Please indicate the expected date and time of pick up in the comments section on the confirmation page.

INTERNATIONAL CUSTOMERS

$15 per Box Customs Documentation Fee

3-5 Business Days - includes Brokerage Fees
Insured by OCR/FedEx. Expensive Option

3-5 Business Days - includes Brokerage Fees
Insured by OCR/FedEx. Expensive Option

3-5 Business Days - Does NOT include Brokerage, Duties or Taxes.
Insured by OCR/FedEx

Priority Mail by USPS

Time Varies. Does NOT include Duties or Taxes
PACKAGES ARE NOT INSURED AND WILL NOT BE REPLACED.

Shipping Via UPS (Domestic)

Orders shipping via UPS are sent within 48 hours of placement Monday through Friday, excluding US Holidays.

Please note that Express Shipments (Overnight, 2 and 3 day) are significantly more expensive than Ground Shipping.

Orders requesting Express Shipping must be received by 1 pm PST for same day processing.

UPS Ground shipments to a residential address do not require a signature and will be left at the shipping address, even if unattended, unless signature service is requested by the customer. There is an additional fee for this service.

Olympic Color Rods cannot be responsible for your package once it leaves our facility. However, we will be happy to coordinate any claims with UPS for damaged or lost packages. In the event of a damaged package, please retain the box and all shipping materials in case UPS requires inspection of the shipment.

Shipping via the Postal Service (Domestic)

Unlike UPS, The US Postal Service site is not integrated into our ordering system.  As such, these packages require special handling and they may be delayed beyond the 48 hour shipping window.  If timing is an important issue, please place a comment on your order with your timing requirements.

Using the Postal Service may be slightly less expensive and faster than UPS Ground (depending on your location).  However, the USPS tracking and response to claims is problematic.  Therefore Postal Service packages are not insured and will not be replaced by OCR if lost or stolen.

International Shipping

Customers are responsible for paying all duties and taxes to the shipper. They are not part of your order total.

We are happy to accommodate requests for shipping via the US Postal Service using International Flat Rate or Priority Mail, however please be aware that due to special processing issues, a Customs Documentation fee will be assessed of $15 per package.

Postal Service packages are not insured and will not be replaced by OCR if lost or stolen.

Special Orders

DON'T SEE THE TOOL OR COLORS YOU NEED? CONTACT US
 

Fast Shipping

GUARANTEED 48-HR SHIPPING MON-FRI (BACKORDERS NOT INCLUDED)
 

800 445 7742

8AM-5PM MON-FRI